https://ogma.newcastle.edu.au/vital/access/ /manager/Index en-au 5 An Empirical Investigation of Incident Triage for Online Service Systems https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:43502 Wed 21 Sep 2022 10:01:20 AEST ]]> Log²: a cost-aware logging mechanism for performance diagnosis https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:31844 Log², a cost-aware logging mechanism. Given a “budget” (defined as the maximum volume of logs allowed to be output in a time interval), Log² makes the “whether to log” decision through a two-phase filtering mechanism. In the first phase, a large number of irrelevant logs are discarded efficiently. In the second phase, useful logs are cached and output while complying with logging budget. In this way, Log² keeps the useful logs and discards the less useful ones. We have implemented Log² and evaluated it on an open source system as well as a real-world online service system from Microsoft. The experimental results show that Log² can control logging overhead while preserving logging effectiveness.]]> Wed 11 Apr 2018 13:44:54 AEST ]]> How to mitigate the incident? An effective troubleshooting guide recommendation technique for online service systems https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:39871 Wed 06 Jul 2022 08:49:22 AEST ]]> Understanding and predicting incident mitigation time https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:51431 Tue 05 Sep 2023 17:47:45 AEST ]]> How long will it take to mitigate this incident for online service systems? https://ogma.newcastle.edu.au/vital/access/ /manager/Repository/uon:39739 Fri 17 Jun 2022 18:27:13 AEST ]]>